Episodes

Zach Thompson interviewing Daniel Franklin Desarzant on stage

Signal Over Noise: How Marketers Win in a Social-First World

Danielle Franklin DeSarzant is a University of Tennessee Haslam College of Business alum and an experienced marketing leader whose career spans nearly two decades in marketing and sales. Her work has included go-to-market strategy for major Intuit brands including Mailchimp and QuickBooks. Her experience encompasses audience strategy, customer insights, messaging, multichannel execution and the use of data to connect marketing activity to customer behavior.
Zach Thompson interviewing Brookney Chamberlain

What Drives Marketing Performance with Brookney Chamberlain, CEO Asen Marketing

Brookney Chamberlain is CEO of Asen Marketing and has spent approximately 17 years with the agency, progressing from intern to CEO. Her experience gives her a long-term view of how technology, tactics and platforms change while core principles of strategy, audience understanding, communication and differentiation remain important.
Building Customer Experience Strategies with Data, Empathy, and AI: Nora von Arnim

Building Customer Experience Strategies with Data, Empathy, and AI: Nora von Arnim

Nora von Arnim is a Strategy Director at RAPP, where she specializes in customer experience, CRM and personalization. Originally from Germany, she has developed her career at RAPP from junior strategist to Strategy Director and now works on complex customer-experience initiatives spanning data, strategy, creative and multiple channels.
The Truth About Digital Nomad Life for Marketers

The Truth About Digital Nomad Life for Marketers

Benjamin Jones-Gerrard is a marketer specializing in helping small businesses with clear, practical marketing. His work spans storytelling, video and image content, organic and paid social, SEO and websites. For approximately three years, he has combined that work with full-time travel across Europe from a self-converted campervan.
Paid Social in 2026: AI, Automation, and What Actually Works | Katt Wade

Paid Social in 2026: AI, Automation, and What Actually Works | Katt Wade

Katt Wade is a UK-based paid-social specialist whose career includes agency experience and seven years at eBay, where she worked across major social platforms and performance activity. Her experience spans campaign execution, always-on activity, measurement, platform experimentation and collaboration with major technology platforms.
The Long Game of Marketing: John Carroll on Storytelling, Optimism, and Impact

The Long Game of Marketing: John Carroll on Storytelling, Optimism, and Impact

John Carroll is Executive Director of City Leadership in Memphis and has played a central role in developing the organization’s family of 901 campaigns, including Choose901, Teach901, Serve901 and Give901. His work combines community development, storytelling, recruitment, leadership and place branding.
Spray and Pray Marketing Is Dead: The Case for CRO and Experimentation with Joe Johnston

Spray and Pray Marketing Is Dead: The Case for CRO and Experimentation with Joe Johnston

Joe Johnston is Head of Insights and Experimentation at Launch, a UK performance-marketing agency. His work focuses on CRO, experimentation, customer behavior and improving performance across digital customer journeys. His approach combines research, behavioral thinking, hypothesis development and structured testing.
The Playbook for Landing Your Dream Sports Marketing Job; Lindsey Archer’s Story

The Playbook for Landing Your Dream Sports Marketing Job; Lindsey Archer’s Story

Lindsey Archer is a sports marketing and social-media professional who began her career as an intern while studying marketing at the University of Tennessee. She progressed into Community Relations and Social Media Manager with the Knoxville Smokies, working across content planning, social-media execution and game-day marketing, and later joined the Charleston RiverDogs.
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